Discover Our
Dry Eye Suite

Discover Our Dry Eye Suite

A Tranquil Space for Dry Eye Care

Located within The Optical People in Chepstow, our state-of-the-art Dry Eye Suite is a dedicated haven for those experiencing dry eye issues. Designed to provide a tranquil and calming atmosphere, our suite is the perfect setting for anyone with dry eye conditions. While we recognise that these treatments are a vital part of your healthcare, we’ve gone to great lengths to ensure your experience is as enjoyable and relaxing as possible. From savouring a refreshing drink from our bar, to immersing yourself in the soothing ambiance that surrounds you throughout your treatments, your comfort and well-being are our utmost priority.

Advanced Technology for Complete
Dry Eye Care

Our Dry Eye Suite is equipped with cutting-edge technology to deliver comprehensive care:

  • Scout Pro: Scout Pro is essential in dry eye diagnosis as it measures tear osmolarity, reflecting the salt concentration in tears. Elevated osmolarity is a hallmark of dry eye and indicates tear film instability which in turn contributes to ocular surface damage, inflammation and irritation. It is a very useful tool in confirming dry eye vs other causes of symptoms. 
  • Lid Exfoliator: This specialised device gently exfoliates and cleanses the eyelids, treating various eyelid inflammatory conditions (e.g. Demodex blepharitis).


  • IRPL Machine: You might have heard of IPL, but let us introduce you to IRPL, where the “R” stands for Regulated Light. This is a precise and scientifically studied method specifically designed for meibomian gland dysfunction. With IRPL, you’re getting targeted, highly effective care.
ACTIVA Treatment

Experience the ACTIVA Treatment

One of our most popular devices in our Dry Eye Suite is the ACTIVA treatment—our in-practice, heat and massage therapy. While many of our patients supplement this treatment with at-home heat therapy, there is no doubt about the additional relief that a professional device can provide.

How ACTIVA Works

  • Comfortable Heated Mask: During the 15-minute session, you’ll wear a heated mask that alternates between soothing heat and gentle massage. This process helps to stimulate the meibomian glands, melt solidified meibum (oils) and improve oil flow.
  • Relaxing Atmosphere: To enhance your experience, you can listen to soothing sounds from our white noise machine, such as birds chirping or waves crashing. Alternatively, feel free to bring your favourite podcast or music to enjoy through your headphones.

Take the Next Step Towards Comfort

If you’re suffering from dry eyes, Dry Eye Wales is here to help.

Book your appointment today and experience our Dry Eye Suite, where you can discover all the potential benefits of our specialist care and find relief from your symptoms. Your eye health and comfort is our priority—don’t wait any longer for the symptom-free living you deserve!