Emma M.
I would like to say a big thank you to The Optical People for giving me back my quality of life. Before I had the Punctal Plugs and IRPL treatment my life was pretty miserable living with severe dry eyes. No matter how many drops of dry eye drops I used it gave me no relief. Really impacted my enjoyment and quality of life. My usual high street Optician recommended The Optical People to me as he could not help me other than providing dry eye drops. So, I made my appointment and I’m so glad I did! The service is excellent with state-of-the-art equipment and lovely staff. I was told that my eyes were very sad. What tears I did have were poor quality and my eyes were sticking to my eyeballs causing lesions. My oil glands were also blocked. So, I discussed my options with the optometrist and I decided to go for the Punctal plugs for the tears and IRPL treatment to help soften my oil glands. I opted for the payment plan which was spread out into manageable monthly payments. Which worked out to be the cost of a coffee every day.
I am also a member of dry eye scheme where my eyes are monitored regularly to ensure they are healthy. And in the price of the scheme I get my glands expressed and have a lovely heat mask before.
Now if I’m home I can go a few days with no eye drops at all. This was unheard of before! In work where there is air-conditioning I do a routine of Hycosan shield morning, midday and when I get home. Heat mask before bed and Hycosan night ointment.
Big thank you to a wonderful company who have your best interest at heart.
Attia T.
I have been having dry eye assessments for 2 years, and my eyes feel so much better. The service is targeted for your specific needs and very professional!
Celia B.
Some common , current perceptions about healthcare, in general, focus on availability and quality.As a Sjogrens Syndrome patient, I am well placed to state that
However, The Optical People stand out like a beacon, offering a rapid and high quality response, every time , from the moment you step inside the premises you met with a friendly greeting
I have a dry eye condition, caused by Sjogrenssyndrome but with their up to date technology, which exceeds anything else around, particularly the scanning machines and hot goggle treatment, I have been well looked after.The therapy room where the hot goggle treatment is delivered is particularly relaxing.
The kind and friendly staff go about their tasks expertly and are most reassuring, finding things which need action or treatment and which other systems miss.
I know this from personal experience.
So, I have been exceptionally well looked after ,consistently, and 100% endorse them.
Deborah H.
I am just sending a quick note of thanks to The Optical People and especially Jackie Pugh, who has been so instrumental in helping to improve my severe Dry Eye condition. During the last three years Jackie has used her excellent skills and knowledge of ‘Dry Eyes’, combined with the high standard of optometric equipment available on the premises in Chepstow. With three-month visits under the ‘Dry Eye Care Plan’, Jackie’s attention has resulted in a huge improvement in my comfort level and confidence relating to my Dry Eye condition. The technical equipment and facilities at the Optical People are second to none, all the staff are friendly and experts in their field, it’s a pleasure to visit.
If there were an ‘Eye Care Olympics’ Jackie should receive a gold medal as she goes above and beyond!
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